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Ballah told CBC News. ‘They took me outside of the store and they said, “We’re not trying to offend you, but we’re going for a clean professional look with Zara and the hairstyle you have now is not the look for Zara”. She was left feeling humiliated as she claimed the incident took place in a bustling mall in front of shoppers and other employees. Below are pictures of how she wore her hair that day.
she adds ‘My hair type is also linked to my race, so to me, I felt like it was direct discrimination against my ethnicity in the sense of what comes along with it. ‘My hair type is out of my control and I try to control it to the best of my ability, which wasn’t up to standard for Zara,’ added Cree, who identifies as bi-racial.
In a statement to www.metro.co.uk a Zara representative say ‘Zara is a diverse and multicultural company that has employees and customers of many different nationalities, orientations, cultures, languages and beliefs.
‘Zara has no formal policy regarding employees’ hairstyles; we expect all employees to ensure that they present a professional appearance that enables them to serve our valued customers. We have engaged directly with the employee on this matter and respect the privacy of those discussions.
‘Zara is proud of its diverse workforce, and we do not tolerate any form of discrimination.’
Ballah has since filed a discrimination complaint with Zara’s human resources department and rightly so. We are often afraid to speak up in this was when we feel unfairly treated by employers. I am genuinely interested to know what the supervisor has in mind that the Zara look is.